Contact Us
We're here to help.
Have a question about a product, need help choosing the right meter for your project, or want to check on an order? Reach out — our US-based support team is ready to help.
Email Support
We're a small, focused team — all US-based, all knowledgeable about electrical metering. You'll get a response from someone who can actually help, not a copy-paste reply.
- Response time: within 1 business day (Monday–Friday)
- Support hours: Monday–Friday, 9 AM–5 PM ET
What to Include
To help us get you a faster, more useful answer, please include:
- Your order number (if your question is about an existing order)
- The product name or SKU you're asking about
- A brief description of your panel setup or project if you're looking for product guidance
Returns & Exchanges
For return or exchange requests, see our Returns Policy page for instructions before emailing — it covers most situations and will speed up the process.
Technical Questions
Installation question? Compatibility question? Wiring diagram? Those are our favorite kinds of emails. Send us the details and we'll do our best to help.